Fibonature will only accept returns if the product dramatically differs from the description. Please read the measurements thoroughly before placing your order. I can not issue a refund on any items returned to my shop if I am not notified of an issue. A refund will be given if the item is returned in exactly the same condition as it was received. Customer pays return charges.
We must be notified of a problem within 3 DAYS of receiving an item. No refund will be given if items is held longer. We do offer lifetime repairs on all jewelry for minor adjustments, and damages. I would like you to enjoy your item for a very long time! Buyer must pay for shipping costs to and from the repair.
*Contact me for info on jewelry repairs of items not found on my site.